Terms of use
These terms govern the use of GestiQuinc, a hardware store management platform offered by BalloVisionPro.
Service purpose
GestiQuinc helps shops organize products, inventory, sales, customer credit, cash operations and agent access.
Account and access
Each user must provide accurate information, keep their password secure and use only the access assigned to them. The owner remains responsible for the users invited to their shop.
Shop data
Each shop keeps its data in a separate workspace. The user remains responsible for the information, prices, products, sales and operations entered in their workspace.
Availability and changes
We work to keep the service available and secure. Features may change to improve the platform, its security or its reliability.
Plans, payment and renewal
Plans and their limits are shown before a workspace is created. Subscriptions are not renewed automatically while manual payment is used. At the end of the paid period, the customer must make a new payment and renewal takes effect after confirmation by BalloVisionPro.
Cancellation, refunds and grace period
When a subscription is cancelled, access remains active until the end of the period already paid for. After activation and commencement of use, amounts paid for the current period are not refundable, even after one day of use. This rule does not apply to duplicate payment, fraud, failure to activate the service, a major failure attributable to BalloVisionPro or where a refund is required by applicable law. After expiry, a three-day grace period is provided with a dashboard notification; all features remain available during that period. If payment is not made by the end of the grace period, access to management features is suspended.
Contact and applicable law
For questions, contact BalloVisionPro. These terms are prepared for an activity based in Cote d'Ivoire and should be reviewed before the official commercial launch.
Last updated: September 6, 2026